Shipping & Returns
Delivery and Shipping UK - We ship internationnaly. We are offering free shipping on all UK orders over a £100. We also offer a pick up at store option, where you can pick up the item of clothing at our Menai Bridge, North Wales; Cardiff or Chester store.
Overseas We will send purchases using an airmail service.
Returns Policy - We accept returns dispatched within 14 days of delivery. Please telephone us on 01244 267 178 if you have a problem when you receive your parcel and we will try and sort it out very quickly. The method of return should be by insured and tracked carrier. Please e-mail us with the tracking number. All returns must be in their original condition, unworn and saleable and we cannot refund the carriage costs.
Faulty Goods - We will try our best to ensure that nothing that is despatched is faulty as the last thing we want to do is to disappoint our customers. However if there is a fault, please inform us immediately and return the piece by insured and tracked carrier. We reserve the right to reject a claim if the complaint is considered unreasonable or of the customer's making.
Privacy Policy - We retain customers' names, addresses and e-mail addresses so that they may be contacted if there is a problem or enquiry regarding an order. We will only contact a customer if they have expressly requested us to do so. We will never disclose any customer information to another party.